1. Data Controller
Kasper & Co ApS, Gemsevej 4, Port 3, 7800 Skive, Denmark, is the data controller for the processing of the personal data we receive about you via Frozeo.eu. CVR (Company Reg. No.): 27438407.
2. What information we collect
When you shop at Frozeo.eu, we typically collect:
- Name, address, email, and phone number
- Order and payment information
- IP address and information about your use of the website (via cookies)
3. Purpose of processing
We process your information to:
- Carry out and deliver your order
- Handle payment, returns, and complaints
- Comply with bookkeeping and tax legislation
- Send newsletters, if you have signed up for this
- Improve and analyze the use of the website
4. Legal basis
The processing is carried out in accordance with the General Data Protection Regulation (GDPR), primarily based on the fulfillment of the purchase agreement (Art. 6(1)(b)), legal obligations such as bookkeeping (sub-section c), and your consent for newsletter sign-ups (sub-section a).
5. Storage
We store your information for as long as necessary for the purposes for which it was collected – including in accordance with the Danish Bookkeeping Act's requirement to store accounting records for 5 years.
6. Disclosure of information
We only disclose your information to third parties when necessary to complete your order, e.g., to shipping companies (GLS and DAO) and payment providers. We never sell your information to third parties.
7. Cookies
Frozeo.eu uses cookies to improve your experience and for statistics/marketing.
8. Your rights
You have the right to:
- Gain insight into what information we have about you
- Have incorrect information corrected
- Have your information deleted (with the exception of what we are legally required to store)
- Object to the processing
- Withdraw your consent
9. Complaints
You can lodge a complaint regarding our processing of your personal data with the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, www.datatilsynet.dk.
10. Contact
If you have any questions regarding our privacy policy, you are welcome to contact us via email at info@frozeo.eu